Please read the following steps below
in order to be ready for your move-in and
avoid any move-in delays.
After our staff prepares your lease agreement, you will receive an email with a secure link to access, review, and digitally sign the lease agreement. The digital signing platform will prompt you to sign on the LESSEE signature line. Please note that you must digitally sign the lease agreement within three (3) days of lease application approval. If you should have any questions about the lease agreement upon receipt, please promptly contact our leasing staff as instructed.
As you will have read in the lease agreement, you are required to establish utility services to the home no later than the start date of your lease agreement (potentially earlier is specifically stated in special stipulations section) and maintain the utility services for the entirety of the lease term.
Please make sure to promptly take care of this task for The Jander Group will NOT be able to give you keys to the house until you provide us with written verification that you have established all utility services (electricity, gas, water/sewer, and trash) in your name.
**Do NOT wait until the day of your move-in to try to contact the utility companies for it often takes multiple business days to transfer service. If you encounter any issues when transferring services into your name, please promptly contact our maintenance department.**
All move-in processing occurs at your local Jander Group Office during regular business hours by appointment only. Well in advance of your move-in date, please contact our leasing staff to schedule your move-in appointment. If you wait until just a few days prior to your move-in to schedule your move-in appointment, there might be limited appointment times available. Please make sure to be on-time for your move-in appointment. If you miss your scheduled appointment time, we will try our best to still accommodate your move-in processing; however, there is a possibility that we may have to re-schedule you for another day.
Prior to the move-in appointment, most tenants complete all required payments via their tenant portal. Alternatively, please remember to bring all required payments to your move-in appointment.
If you are traveling from a distance, please make sure you budget plenty of extra time in your travel plans in case you run into travel delays.
At your move-in appointment, you will be provided with the Move-In Report as described in your lease agreement. Please remember note any pre-existing conditions via the Move-In Report and return in the required timeframe stated in the lease agreement.